Outlook Email Support & Setup

****LET’S START!****

1. After you Install “Outlook” for windows,  have your username, passwords and website domain ready.
2. Launch the “Outlook’ program by Clicking on the icon
3.  You should see the “Welcome to Outlook” screen
4. Enter “Your Full Email Address”  (example: shannan@yourdomain.com)
5. On that screen click the “Check Box” “Setup Account Manually”
6. Click “Connect”
7. The screen will let you know “We’re Getting Things Ready”
8. Next it will ask you “Choose Account Type”
9. Choose “IMAP”
10. Next you will see a screen with “Incoming Mail” & “Outgoing Mail” settings
11. Incoming Server Settings Screen (these fields will not automatically populate, please have them handy)
    • Incoming Server Settings
    • Server: (type in) “mail.AAAAA.com”
    • Here is where you use your mail.yourdomain.com or use default mail.spectrumnetdesigns.com
    • Encryption Method: (dropdown) Choose “None”
    • Authentication: (checkbox) “Keep Blank”
      
    • Port: (type in) “143”
12. Outgoing Server Settings screen will appear (these fields will not automatically populate, please have them handy)
    • Outgoing Server Settings
    • Server: (type in) “mail.AAAAA.com”
    • Here is where you use your mail.yourdomain.com or use default mail.spectrumnetdesigns.com
    • Encryption Method: (dropdown) Choose “None”
    • Authentication: (checkbox) “Keep Blank”
      
    • Port: (type in) “587”
13. Click “Next”
14. Enter your “Password” & click “Connect”
15. Your Account Setup is Complete Click “OK”
16. Your Setup is complete and should start receiving email.

If you are not receiving email and you would like to test your connection, you can go to: 

• File
• Account Settings (click drop down)
• Select Account Settings in drop down
• You will see your account in the list, double click on it to open a window
• A button to the right “Test Account Settings”

If the test fails…..well then lets check your settings!

• A button on the bottom right “More Settings” click it.
• There are three (3) tabs at the top
• Go to the “General” tab
• Your “Full Email” should be in the first box
• Next tab is “Outgoing Server”
• The first checkbox should be checked “My outgoing server (SMTP) requires authentication”
• …And the first choice under that should be selected “Use same settings as my incoming mail server”
• Everything else should be left blank
• The next tab at the top “Advanced”
• Incoming server (IMAP) Enter “143”
• Use the following type of encrypted connection “NONE”
• Outgoing server (SMTP) Enter “587”
• Use the following type of encrypted connection “NONE”
• Click “OK”
• “Test Account Settings”
• If it doesn’t go through please call us at (866) 773-2638 or email us at support@spectrumnetdesigns.com