Outlook Email Support & Setup
Step-by-Step Guide: Outlook for Windows Desktop Email Setup
First you will want to have Outlook downloaded on your device and ready to configure.
You can get Outlook here, or click on the image to the right to go to the download directly. Then you can start your desktop email setup!
Prior to completing below steps.. please be sure you:
Replace “JohnDoe@AAAAA.com” with your email address.
Replace “mail.AAAAA.com” with “mail” + your website domain
If your domain isn’t working, you can use mail.spectrumnetdesigns.com
Welcome to Outlook
If you would rather print off the instructions for easier reading you can find the PDF document with the icon below in blue.
This pdf instruction manual has full screenshots for easy to follow tutorial for Outlook desktop email setup!
Outlook Support
Outlook Support w/Images
****LET’S START!****
- After you Install “Outlook” for windows, have your username, passwords and website domain ready.
- Launch the “Outlook’ program by Clicking on the icon
- You should see the “Welcome to Outlook” screen
- Enter “Your Full Email Address” (example: shannan@yourdomain.com)
- On that screen click the “Check Box” “Setup Account Manually”
- Click “Connect”
- The screen will let you know “We’re Getting Things Ready”
- Next it will ask you “Choose Account Type”
- Choose “IMAP”
- Next you will see a screen with “Incoming Mail” & “Outgoing Mail” settings
- Incoming Server Settings Screen (these fields will not automatically populate, please have them handy)
- Incoming Server Settings
- Server: (type in) “mail.AAAAA.com”
- Here is where you use your mail.yourdomain.com or use default mail.spectrumnetdesigns.com
- Encryption Method: (dropdown) Choose “None”
- Authentication: (checkbox) “Keep Blank”
- Port: (type in) “143”
- Outgoing Server Settings screen will appear (these fields will not automatically populate, please have them handy)
- Outgoing Server Settings
- Server: (type in) “mail.AAAAA.com”
- Here is where you use your mail.yourdomain.com or use default mail.spectrumnetdesigns.com
- Encryption Method: (dropdown) Choose “None”
- Authentication: (checkbox) “Keep Blank”
- Port: (type in) “587”
- Click “Next”
- Enter your “Password” & click “Connect”
- Your Account Setup is Complete Click “OK”
- Your Setup is complete and should start receiving email.
If you are not receiving email and you would like to test your connection, you can go to:
- File
- Account Settings (click drop down)
- Select Account Settings in drop down
- You will see your account in the list, double click on it to open a window
- A button to the right “Test Account Settings”
If the test fails…..well then lets check your settings!
- A button on the bottom right “More Settings” click it.
- There are three (3) tabs at the top
- Go to the “General” tab
- Your “Full Email” should be in the first box
- Next tab is “Outgoing Server”
- The first checkbox should be checked “My outgoing server (SMTP) requires authentication”
- …And the first choice under that should be selected “Use same settings as my incoming mail server”
- Everything else should be left blank
- The next tab at the top “Advanced”
- Incoming server (IMAP) Enter “143”
- Use the following type of encrypted connection “NONE”
- Outgoing server (SMTP) Enter “587”
- Use the following type of encrypted connection “NONE”
- Click “OK”
- “Test Account Settings”
- If it doesn’t go through please call us at (866) 773-2638 or email us at support@spectrumnetdesigns.com
If you will be using our webmail with Outlook and would like to change the settings for your sent items or deleted items on the server follow these instructions:
- File
- Account Settings (click drop down)
- Select Account Settings in drop down
- You will see your account in the list, double click on it to open a window
- A button on the bottom right “More Settings” click it.
- Go to the “Advanced” tab at the top
- Near the bottom you will see “Sent Items” with a choice to ‘Do not save copies of sent items”
- Next section you will see “Deleted Items” with a few choices. Check what you would like and click “OK”
- Then “Next” – it will check your settings and after that is complete you can close the windows.
- If it fails, try going through your settings again or feel free to call us at (866) 773-2638 or email us at support@spectrumnetdesigns.com
